Darkhorse Response
Turn your incident and response data into confident decisions that save time, money and lives.
Turn your incident and response data into confident decisions that save time, money and lives.
Turn your incident and response data into confident decisions that save time, money and lives.
Used daily by fire departments nationwide for medium-long term strategic planning.
"The insights Darkhorse generated were clear and compelling. It resulted in 100 much needed new firefighters for our community."
Karen Fry | Fire Chief, Vancouver Fire & Rescue Services
"The insights Darkhorse generated were clear and compelling. It resulted in 100 much needed new firefighters for our community."
Karen Fry | Fire Chief, Vancouver Fire & Rescue Services
"The insights Darkhorse generated were clear and compelling. It resulted in 100 much needed new firefighters for our community."
Karen Fry | Fire Chief, Vancouver Fire & Rescue Services
Why we created Darkhorse Response
Response performance is too critical to be based on gut instinct.
Every second counts in an emergency—but most departments are relying on outdated tools, unclean data, or institutional memory to make deployment decisions. The stakes are high and demand tools that deliver precision and accuracy.
Response performance is too critical to be based on gut instinct.
Every second counts in an emergency—but most departments are relying on outdated tools, unclean data, or institutional memory to make deployment decisions. The stakes are high and demand tools that deliver precision and accuracy.
Resources are stretched, but the expectations haven’t changed.
Calls are rising. Budgets are tightening. And fire departments are being asked to do more with less. Without clear data, decision-makers are forced to make tough choices without knowing the real impact.
Resources are stretched, but the expectations haven’t changed.
Calls are rising. Budgets are tightening. And fire departments are being asked to do more with less. Without clear data, decision-makers are forced to make tough choices without knowing the real impact.
Resources are stretched, but the expectations haven’t changed.
Calls are rising. Budgets are tightening. And fire departments are being asked to do more with less. Without clear data, decision-makers are forced to make tough choices without knowing the real impact.
High-stakes decisions demand more than back-of-the-napkin math.
Decisions like building a new fire station, shifting unit coverage, or adjusting response protocols can shape service for decades—and cost millions. But many departments are forced to make these calls with fragmented data, basic spreadsheets, or anecdotal insights.
High-stakes decisions demand more than back-of-the-napkin math.
Decisions like building a new fire station, shifting unit coverage, or adjusting response protocols can shape service for decades—and cost millions. But many departments are forced to make these calls with fragmented data, basic spreadsheets, or anecdotal insights.
Key Features
Why Darkhorse Response
Darkhorse Response helps fire chiefs achieve the best possible response plan by following a proven process to build strategic, defensible SoC.
Diagnose. Prescribe. Monitor.
Use predictive models to test response strategies, evaluate proposed station changes, and forecast the impact of growth or staffing changes—before they happen.
🧭 Test different deployment scenarios
📉 Visualize the effect of changes on response time
📍 Optimize coverage based on real data
Diagnose. Prescribe. Monitor.
Use predictive models to test response strategies, evaluate proposed station changes, and forecast the impact of growth or staffing changes—before they happen.
🧭 Test different deployment scenarios
📉 Visualize the effect of changes on response time
📍 Optimize coverage based on real data
Diagnose. Prescribe. Monitor.
Use predictive models to test response strategies, evaluate proposed station changes, and forecast the impact of growth or staffing changes—before they happen.
🧭 Test different deployment scenarios
📉 Visualize the effect of changes on response time
📍 Optimize coverage based on real data
Modernize your standards of coverage.
Build a defensible, data-backed case for new stations, staffing adjustments, or equipment purchases. Darkhorse Response helps you demonstrate needs with precision and clarity.
📄 Support budget requests
🏙 Align with municipal growth
🧠 Educate city leaders with visual evidence
Modernize your standards of coverage.
Build a defensible, data-backed case for new stations, staffing adjustments, or equipment purchases. Darkhorse Response helps you demonstrate needs with precision and clarity.
📄 Support budget requests
🏙 Align with municipal growth
🧠 Educate city leaders with visual evidence
Modernize your standards of coverage.
Build a defensible, data-backed case for new stations, staffing adjustments, or equipment purchases. Darkhorse Response helps you demonstrate needs with precision and clarity.
📄 Support budget requests
🏙 Align with municipal growth
🧠 Educate city leaders with visual evidence
Tailored to your fleet, staffing, and community layout.
Whether you run engines, rescues, or dual-response units, Darkhorse Response helps you model actual coverage based on your resources.
🚒 Define unit capabilities
📊 Track response delays and system stress
📈 Surface actionable performance trends
Tailored to your fleet, staffing, and community layout.
Whether you run engines, rescues, or dual-response units, Darkhorse Response helps you model actual coverage based on your resources.
🚒 Define unit capabilities
📊 Track response delays and system stress
📈 Surface actionable performance trends
Tailored to your fleet, staffing, and community layout.
Whether you run engines, rescues, or dual-response units, Darkhorse Response helps you model actual coverage based on your resources.
🚒 Define unit capabilities
📊 Track response delays and system stress
📈 Surface actionable performance trends
Testimonials
See what fire departments all over the country have to say
Featured Testimonial
"The insights Darkhorse generated were clear and compelling. It resulted in 100 much needed new firefighters for our community."
Featured Testimonial
Karen Fry
Karen Fry
Karen Fry
Fire Chief, Vancouver Fire & Rescue Services
Fire Chief, Vancouver Fire & Rescue Services
Fire Chief, Vancouver Fire & Rescue Services
“It’s been a game changer”
Kara Putnam
Assistant Fire Chief, Central Kitsap
“I’ve been a Fire Chief for 22 years. Darkhorse provides me with the tools I’ve always dreamed of. They take the guesswork out of decision making.”
Brian Schaeffer
Spokane Fire Department (Past) Fire Chief
“I’ve never met a Darkhorse customer who regretted adding them to the team.”
Jeff Johnson
WFCA Executive Director, Fire Chief (ret.)
“The City of Levis Fire Department received great comprehensive services from Darkhorse for our Station Location project. Their application works fast, and we obtained a complete report and recommendations that met all our needs.”
Richard Amnotte
Fire Chief, Levis Fire Department
“The insights Darkhorse generated were clear and compelling. It resulted in 100 much needed new firefighters for our community.”
Karen Fry
Fire Chief, Vancouver Fire & Rescue Services
“Chiefs know there’s no room for average or mediocracy in our profession. Darkhorse Emergency shares our values and commitment to excellence.”
Jeff Johnson
WFCA Executive Director, Fire Chief (ret.)
“It’s been a game changer”
Kara Putnam
Assistant Fire Chief, Central Kitsap
“I’ve been a Fire Chief for 22 years. Darkhorse provides me with the tools I’ve always dreamed of. They take the guesswork out of decision making.”
Brian Schaeffer
Spokane Fire Department (Past) Fire Chief
“I’ve never met a Darkhorse customer who regretted adding them to the team.”
Jeff Johnson
WFCA Executive Director, Fire Chief (ret.)
“The City of Levis Fire Department received great comprehensive services from Darkhorse for our Station Location project. Their application works fast, and we obtained a complete report and recommendations that met all our needs.”
Richard Amnotte
Fire Chief, Levis Fire Department
“The insights Darkhorse generated were clear and compelling. It resulted in 100 much needed new firefighters for our community.”
Karen Fry
Fire Chief, Vancouver Fire & Rescue Services
“Chiefs know there’s no room for average or mediocracy in our profession. Darkhorse Emergency shares our values and commitment to excellence.”
Jeff Johnson
WFCA Executive Director, Fire Chief (ret.)
Next steps
We believe every fire department deserves tools that help them achieve the best possible outcomes for their community.
A data-defensible response plan saves time, money, and most importantly, lives.
The next step is simple: see how we can help you achieve the best possible response.
It starts with a personalized demo where our expert team can show you exactly how Darkhorse Response can transform your fire department’s work.